Quality Auto Repair at an Affordable Price

AUTOMOTIVE REPAIR WARRANTY & POLICY GUIDE

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Warranty Terms & Policy Agreement

1. Parts Warranty

All parts installed by our shop carry the specific warranty provided by the original equipment manufacturer (OEM) or aftermarket parts vendor. If a component fails within the manufacturer's warranty period, we will assist the customer in securing a free replacement part from the supplier.

2. Labor Warranty & Scope

The shop provides a standard  90-Day workmanship warranty from the original date of service.

Within the Labor Warranty Window: If a part fails due to installation error or a defect within this period, the shop will replace the component at no labor charge to the customer.

Outside the Labor Warranty Window: If a part fails after the shop's labor warranty has expired—but while the part is still under manufacturer warranty—the customer is eligible for a free replacement part, but the customer is responsible for 100% of the labor costs required to remove the defective part and install the replacement.

2. PARTS PROCUREMENT & SOURCING POLICIES

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To maintain strict quality control and guarantee our work, we operate under 

a rigid parts procurement policy.

* SHOP-SOURCED PARTS: We only use premium, commercial-grade parts from 

  authorized suppliers. 

* CUSTOMER-SUPPLIED PARTS: We explicitly do NOT install customer-supplied parts, 

  used parts, or internet-purchased components brought in by the client.

* THE REASON: We cannot verify the quality, cataloging accuracy, or authenticity 

  of outside parts. If an outside part fails, it creates severe liability risks 

  and financial disputes over duplicate labor charges. 

3. Third-Party Parts Policy

If under special circumstances that the shop does allow customers to supply parts. The shop does not provide any labor or parts warranty on components supplied directly by the customer. If a customer-supplied part fails, the customer is responsible for all labor fees associated with the diagnostic work and re-installation

3. WARRANTY EXCLUSIONS AND LIMITATIONS

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Certain repairs, conditions, and vehicle uses are naturally excluded from 

standard coverage.

* WEAR AND TEAR ITEMS: Friction materials and high-wear items—including brake 

  pads, shoes, rotors, clutch discs, wiper blades, and light bulbs—are 

  warranted for manufacturing defects only, not normal depletion.

* MAINTENANCE & ADJUSTMENTS: Wheel alignments, wheel balancing, fluid flushes, 

  and filter replacements are guaranteed only at the exact time of delivery. 

  Subsequent driving conditions (potholes, debris) invalidate ongoing 

  warranties for these specific adjustments.

* COMMERCIAL VEHICLES: Vehicles utilized for commercial use, fleet services, 

  ridesharing (e.g., Uber/Lyft), or delivery routing are strictly limited to 

  a 90-day / 3,000-mile warranty.

* ABUSE AND NEGLECT: This warranty is immediately voided if the vehicle is 

  subjected to racing, off-road abuse, structural accidents, operation while 

  overheating, or a failure to maintain proper fluid levels.

4. CUSTOMER RESPONSIBILITIES & CLAIMS PROCESS                                                                                                                               -------------------------------------------------------------------------------------------

For a warranty claim to be honored, the customer must act promptly and follow 

our verification process.

* IMMEDIATE NOTICE: The customer must notify the shop within 48 hours of 

  discovering a potential repair defect or failure symptoms.

* DOCUMENTATION: The original printed or digital repair invoice must be 

  presented to validate the date of service and current mileage odometer reading.

* VEHICLE RETURN: The vehicle must be delivered back to our facility at the 

  owner's expense for inspection. No warranty coverage will be approved until 

  our technicians physically diagnose and verify that the failure is directly 

  linked to our previous work or part.                 ===================================================================

5.  Payment and Credit Card Fees.

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Notice: 3% Credit Card Surcharge will be applied to all credit card payments. This fee does not apply to cash or debit cards.

All invoices are due to be payed on the date of vehicle pick up. Vehiccles not picked up or payed within 3 days of job completion will be subject to a $10/Day Fine.

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CUSTOMER ACKNOWLEDGMENT

By continuing with the proposed service/s, I acknowledge that I have read, understood, and agree to the warranty terms and shop policies outlined above.